We want you to love your purchase. Each item is created specifically for your order, allowing us to offer thoughtful, intentional designs while reducing waste. Because many of our products are made to order and/or semi-custom, we have specific guidelines in place regarding returns.

Returns

Last updated: 12/31/2025

We do not accept returns except in cases where the item arrives damaged, misprinted, or incorrect.

To be eligible for a return, you must contact us within 7 days of delivery and provide: - Your order number - Clear photos showing the damage, misprint, or error

If your return is approved, we will provide instructions for return shipping. Returns sent without prior approval will not be accepted.

Non-Returnable Items

Last updated: 12/31/2025

The following items are non-returnable: - made-to-order items - Semi-custom or personalized items - Items ordered in the wrong size, color, or style - Items returned due to personal preference

If you have questions about whether your item qualifies, please contact us before submitting a return request.

Refund Policy

Last updated: 12/31/2025

We do not offer refunds to the original form of payment.

Store Credit

If your return is approved, you will receive store credit issued as a digital gift card.

·      Store credit does not include original shipping costs

·      Store credit may be used toward any future purchase in our store

Once your return is received and inspected, store credit will be issued within 3–5 business days.

Exchange Policy

Last updated: 12/31/2025

Due to the made-to-order nature of our products, we do not offer traditional exchanges.

Exchange Process

If your item qualifies due to damage or an error: 1. The item may need to be returned (if requested) 2. Store credit will be issued once the return is approved 3. You may place a new order using the issued store credit

Additional Exchange Terms

·      No exchanges are offered for made-to-order items

·      Size, color, or style changes are not eligible for exchange

·      Replacement orders are placed at the current listed price

Made-to-Order & Fulfillment Disclaimer

Many of our products are fulfilled by our trusted production and fulfillment partners.

Because items are made specifically for each order: - Minor variations in color, placement, or finish may occur - Returned items cannot be resold

Please review product descriptions, sizing charts, and customization options carefully before placing your order.